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  • by markkong
‎04-03-2024 09:04 AM

Internet outage - NSW

‎04-03-2024 09:04 AM
Hi All, Has anyone from NSW facing Internet outage since yesterday 03 March 2024? I am still has no internet connection. I was told by AGL Internet Tech support that there is an issue with NBN. Th...
by markkong in Internet - General
‎04-03-2024 09:04 AM
Show results in replies (7)
  • I rang AGLtech support again and I asked to speak with their supervisor or manager because I realis...
  • I will have more update after my appointment with NBN engineer this afternoon. stay tuned!
  • Looks like this is isolation issue and only affected those with AGL Internet. My neighbours are ...
  • Hi all, NBN engineer came and confirmed it is not NBN issue.   I rang back AGL and asked to...
  • Hi All, I quick update on my situation. After escalation, I finally managed to get a call back fr...
  • Hi all, Just a quick update. My internet is up and running now. But the speed is not as fast as ...
  • Hi all, I received a SMS that there will be an urgent maintenance work tonight from 11pm to 1am. D...
‎11-01-2023 02:14 PM

Internet outage? Check here first!

1 Like
‎11-01-2023 02:14 PM
1 Like
If you're having issues with your internet connection, you can check for updates on service status, local incidents and scheduled maintenance at https://www.agl.com.au/help-support/internet-mobi...
  • Tags
  • help_internetproblems
by AGL Community Manager David_AGL in Internet - General
‎11-01-2023 02:14 PM
Show results in replies (4)
  • I have the similar issue and asked to speak with the escalation team ie level 2 support. This eveni...
  • Have you try to reboot the modem and nbn box? Get Outlook for Android<>
  • Morning, I am in Denistone and has no internet since yesterday 03 March 2024.   I have crea...
  • agl.com.au/telcostatus
‎07-03-2024 01:04 AM

NBN down yet again andno support to report to.

2 Likes
‎07-03-2024 01:04 AM
2 Likes
I have already reported multiple nbn outages and the reason given has been there were unscheduled nbn outages. My problem is NBN shows no outages on the days. Its happened again tonight and i am over...
by Rowdy1961 in Internet - General
‎07-03-2024 01:04 AM
Show results in replies (1)
  • Sorry to hear. Not sure if you have the connection but Hope everything is back and running for you....
‎04-03-2024 10:17 PM

Castle Hill AGL internet outage

‎04-03-2024 10:17 PM
I am out of home wifi for the past 10 hours. AGL’s chat agent response at 1pm local time was it will be resolved in 2-3 hours. It was attributed to an unplanned event. I WFH - & have my children ...
by Huzaifa in Internet - General
‎04-03-2024 10:17 PM
Show results in replies (1)
  • You should call them and ask to speak to their escalation team. Stop wasting time taking to their l...
‎08-03-2024 09:59 AM

Internet not working in Artarmon

‎08-03-2024 09:59 AM
Anyone facing an internet issue in Artarmon?Decided to WFH & stressed now.
by Harendra in Internet - General
‎08-03-2024 09:59 AM
Show results in replies (1)
  • welcome to the party! see my other thread on the outage!
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