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  • by PQ
‎30-10-2023 03:46 PM

Net meter not zero when it should be

‎30-10-2023 03:46 PM
I've noticed for a particularly sunny and clear day that AGL still reports 10-30 cents/hour of cost during the middle of the day, when my solar monitoring shows the solar production was uninterrupted...
by PQ in Solar, Batteries & Electrification
‎30-10-2023 03:46 PM
Show results in replies (1)
  • As it turns out the problem was that AGL had connected my account to my neighbour's meter instead o...
‎22-04-2023 08:53 AM

Make "My Account" accessible while overseas

‎22-04-2023 08:53 AM
This should be easy to fix.  For some reason users are blocked from "My Account" if they are trying to access it while out of Australia.  I spoke with AGL Help and the best they could offer...
by veteran in AGL Website
‎22-04-2023 08:53 AM
Show results in replies (3)
  • It's some months later and this is still an issue: I can't log in to the app while overseas. The we...
  • We've added a new Help page on how to Manage your account while overseas, including options  i...
  • David, The last time we were in Europe about a month ago, we were able to easily log in to our acc...
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