Hi All, I don't understand why we are being charged the Demand Charge rate for the worst day for the billing period across the entire period. Doesn't it make more sense to apply that on a d...
My premises current have an "Anytime" and a "Controlled Load" meter. I have been advised of an upcoming digital meter upgrade with a possible tariff change. My questions are: 1) Will there be 2 di...
Every time I go into the app it won’t load my billing screen. This has been happening since the beginning of June 2023. Every other part of the app recognises my account except this page
Just wondering the recent letter I received from AGL regarding the increase in prices, says that this basic's plan is 8% greater than the current reference price. So does that mean that's my increas...
I got this text a few days ago. I know what it’s for but not why on a day not the end of a billing period a decision was taken without consultation to clear the account of a small but...
Can anyone clarify this for me please Re the proposed budget rebates as far as I'm aware I should get 2. One is the federal budget rebate and the second is the QLD budget rebate...so about $1000. H...
As above are people who are currently on AGL Solar Savers rolled up to the new feed in tariff ? IE: For my area I am on Solar Savers and currently receive 10cents per Kw for the 1st 14Kw t...
Hi, How long does it typically take for ones account to be updated. IE: I bought an AGL Solar Battery bundle which is now operational and have changed from Super Saver to Solar Saver plan....
Apparently my payments are going from $97 to $158 a fortnight. What happens if I cannot afford that much and do not pay that amount each time. I am in credit and whom decides to put it up and why did...