As someone who has been connected to the internet via NBN for sometime, I am perplexed about the number unexplainable outages whilst with AGL. Since the change I have had far to many of these. Which ...
I wonder if AGL is considering implementing Data Rollover for Mobile Plans, since Users are paying by the gigabyte would it not be fairer to allow rollover for the term of the contract. From...
What a pleasant surprise, the little blue envelope was delivered, thank you. Over the last fifteen or so years I have found telecommunication providers so focused on the larger players, full of compl...
I've been with AGL for a few years, through laziness as much as anything. I read today that AGL has commenced legal proceedings against Greenpeace. The more I've read in to this, the more I realise I...
Hi everyone, As a customer of AGL energy and gas I am concerned by press reporting AGL as climate polluters (Austalia's worst!) and would like more information, and to hear the thoughts of o...
I have just had the most refreshing customer service experience in many years while having a problem resolved. Regan from the Issue Resolution team answered my call, was able to assess my real conce...
Now that my billing is monthly instead of quarterly, I like to know whether if the rates have been adjusted accordingly. In the past, I received 3 different rates, depending on my consumption and the...
Been having a regular disconnection issues with devices on the Internet, so tonight I called Technical Support. In less than fifteen minutes I was talking with someone knowledgeable, polite and compe...
It would be useful if users could set notification triggers for each of the services, so that when a set condition is met, the app notifies the user using either email, messages, or web notifications...