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  • by CatherineG
‎15-05-2017 04:06 PM

Net Meter upgrade issue

‎15-05-2017 04:06 PM
Hello everyone   After being advised that AGL would be upgrading our meter from Gross to Net meter back mid 2016, we hadn't heard anything from AGL until we followed up with them in late March...
by XNguyen in Solar, Batteries & Electrification
‎15-05-2017 04:06 PM
Show results in replies (2)
  • Hi @XNguyen,   Thanks for getting in touch with us, sorry to hear about the meter exchange...
  • Hi @frustrated66.    Really sorry to hear that your meter exchange has not ...
‎24-03-2017 11:19 PM

Fate of new Smart Meter if switching from AGL

1 Like
‎24-03-2017 11:19 PM
1 Like
Hi there, I recently had a new MK7A2 smart meter installed. If I decide to switch electricity retailers from AGL to get a better solar FIT, does the meter remain in place or will AGL remove it and p...
  • Tags
  • smart meter
by PJ in Solar, Batteries & Electrification
‎24-03-2017 11:19 PM
Show results in replies (1)
  • Hi @PJ.    Thanks for your post and welcome to the Community!    I...
‎12-05-2017 11:47 AM

Smart meter Mk7c

‎12-05-2017 11:47 AM
Is my new smart meter read online by AGL or does someone still have to call & read it in person at billing time? Dave
  • Tags
  • smart meter
by Dave in Solar, Batteries & Electrification
‎12-05-2017 11:47 AM
Show results in replies (2)
  • Hi @Dave.    The digital meter that has been installed can be remotely read. The...
  • Hi @BanksiaSnapper.    Welcome to the Community.    As long as the...
‎22-06-2017 02:16 PM

QLD - Are solar diverters allowed to be connected ...

‎22-06-2017 02:16 PM
Hi, I've been looking at having a power diverter installed to use my 5kw solar system power my hot water system.   The diverter I've settled on is from CatchPower.  https://www.catchpowe...
by Solarguy in Solar, Batteries & Electrification
‎22-06-2017 02:16 PM
Show results in replies (1)
  • Hi @Solarguy.    What a great question! To best answer this question, can you pl...
‎31-03-2017 10:34 AM

help with solar

‎31-03-2017 10:34 AM
Hi, I am sure I should know how my solar works with agl but I dont. When we installed our system a couple of years ago I thought in doing so, I would be saving a heap of money, oops, how wrong was I....
  • Tags
  • energy usage
  • solar
  • solar panels
by Michelle in Solar, Batteries & Electrification
‎31-03-2017 10:34 AM
Show results in replies (1)
  • Hi @Michelle.    Thanks for your post and welcome to the Community.  &nbs...
‎04-05-2017 01:51 PM

Government rebate

‎04-05-2017 01:51 PM
I just read today that the Goverment still offers a rebate for feed in tariffs from solar panels. How do we apply for this so it can be added on top off our megre amount agl gives us? With future ris...
by Kim1 in Solar, Batteries & Electrification
‎04-05-2017 01:51 PM
Show results in replies (1)
  • Hi @Kim1.    Thanks for getting in touch with us. It is true that the State Gove...
‎17-01-2017 10:39 PM

Solar Smart Meters

2 Likes
‎17-01-2017 10:39 PM
2 Likes
In the next month Im getting the free AGL smart meter installed. When I asked about this a few months ago AGL told me that this would enable my solar to be used as my primary source of energy before ...
by MarkScarfe in Solar, Batteries & Electrification
‎17-01-2017 10:39 PM
Show results in replies (4)
  • Hi @LJK.    AGL is currently offering in NSW to exchange any solar con...
  • Hi @MarkScarfe. Thanks for your post and welcome to the Community.    Previously...
  • Hi @Fionoula.    Thanks for the post, I have also received your private message ...
  • Hi @Judy.    Sorry to hear that your meter exchange has not taken place either. ...
‎09-05-2017 11:56 AM

Smart meter EDMI Atlas Mk7c

‎09-05-2017 11:56 AM
I wish to read my brand new smart meter but can't find any meaningful instructions. What do the codes 03 & 13 tell me please. I guess they are export & import, but which is which. Thanks, ...
by Dave in Solar, Batteries & Electrification
‎09-05-2017 11:56 AM
Show results in replies (5)
  • Hi @Dave.    I will need to follow up with our Digital Metering Team to find out...
  • Hi @Dave.    We have an article - published here on the Community about differen...
  • Hi @Dave.    Sorry for the confusion, can you please send myself a private messa...
  • Hi @Dave.    We did receive your private message and forwarded your informa...
  • Hi @Dave.    We did receive your private message and forwarded your informa...
‎13-03-2017 01:26 PM

smart meters

‎13-03-2017 01:26 PM
 I recently had a smart meter installed. Type: Atlas MK7A2. Has anybody got a intruction book or a guide how to intrerpet the info. Internet search came up with nothing. thanks
by hanosi in Solar, Batteries & Electrification
‎13-03-2017 01:26 PM
Show results in replies (3)
  • Hi @hanosi.    Welcome to the Community.    @BWSS has already...
  • Hi @hanosi.    The Digital Metering team has confirmed that there are no instruc...
  • Hi Hanosi,   https://community.agl.com.au/t5/Knowledge-Base/How-can-I-read-my-digital-mete...
‎14-04-2017 04:19 PM

How to interpret downloaded power usage/solar gene...

‎14-04-2017 04:19 PM
Can someone explain to me if the Excel CSV files that can be downloaded from the MyAGL IQ My Usage page are really in NEM 12 format and how the consumption and solar generation data/va...
by ceejayeegee in Solar, Batteries & Electrification
‎14-04-2017 04:19 PM
Show results in replies (2)
  • Hi @ceejayeegee.    We confirm that the data is generally provided in 30 minute ...
  • Hi @ceejayeegee.    Thanks for the post and welcome to the Community!  &n...
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