Earlier this week I could log into my agl account by using Firefox. Now when i log into it the sign in pages comes up and wont let me in.. I know my password is correct as I got into this Discussion topic ok.
Also again, Ealier this week i logged into my account using Internet Explorer., Now when i try to log in i get a blank page. with only AGL Identity on the tab and NO log in page is displayed. Can you fix your website up please?
New customer here and unable to log in with Firefox. I enter my email address and it then takes me to a one time code page. I successfully receive the code via the provided email address, enter it and then hit "Next". This automatically loops me back to the initial email entry page. I cannot proceed (tried about 10 access codes). There's no error message at all.
I was able to log in via Safari on my iPhone after setting up the AGL App. I created a password for logging in. I still encounter the same issue when attempting to use Firefox and email / password login.
No ad-blockers etc are running.
EDIT - Using the back arrow trick worked.
Hi @TRiPWiRE , thanks for the feedback. We're actively working on improving the log in experience right now, so details like these will definitely help.
@don3192 reports that this login issue is ongoing - I'm moving this across to the technical issues board