We thought we had gone through the
proper channels, signed and submitted the forms and a huge company like AGL might be able to change over the point of attachment of our electricity supply in a timely manner.
Our pole was stood on our property 4 months ago.
Seemed like a fairly routine job, turn off the power
shorten cable , snip and reconnect.
3 months later and numerous phone calls,
broken promises ,lost emails and the pass on and run around, " not my department, but I'll pass you on to someone who can reassure you "
Very poor service AGL and Active Stream.
Thank goodness we didn't have a busy
storm season and need something
urgently ! Perhaps AGL could outsource
and allow private trained contractors to do this
routine work.
We are still waiting I'll phone Manila Again tomorrow. and request a date. ??
