We thought we had gone through the proper channels, signed and submitted the forms and a huge company like AGL might be able to change over the point of attachment of our electricity supply in a timely manner.Our pole was stood on our property 4 months ago.Seemed like a fairly routine job, turn off the power shorten cable , snip and reconnect.3 months later and numerous phone calls,broken promises ,lost emails and the pass on and run around, " not my department, but I'll pass you on to someone ...