Help needed

JUDE4744
Switched-on
1 Reply 374 Views

We have a + balance & + sold to the grid on our app,what doesthis mean?

2 REPLIES 2
ChrisE_AGL
AGL Employee
1 Reply 359 Views

Hi @JUDE4744 

Thanks for your post. 

If you are on the on the Overview page, I presume the balance you are seeing is under the subheading "Cost So Far" and to the right is where the "Sold To Grid" amount is. 

This is letting you know how much you have generated in credits; while also letting you know how to expect on your bill at the end of the billing period. 

Thanks, Chris
 

JUDE4744
Switched-on
0 Replies 347 Views
Thank youSent from my Galaxy