DS244WTV modem needs to be reset every day - about to leave AGL through frustration

AlwaysTired
Switched-on
1 Reply 824 Views

This is getting to be a joke, my modem needs constant resetting and even then still doesn't work half the time. Pay for a full time service you should receive that service full time, not just sporadically.

2 REPLIES 2
David_AGL
AGL Community Manager
1 Reply 816 Views

Hi @AlwaysTired,

That's absolutely not the way it should be working - sorry for the frustrating experience. Have you been in touch with support about the issue?

AlwaysTired
Switched-on
0 Replies 810 Views

I tried the online chat and they referred me to the phone support.

 

I work from home, and don't have time to spend on the phone with a support team who by all accounts are like nipples on a bull.

 

I will make time to cancel all my AGL accounts though, rest assured.