VX230v Password reset

Psd
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In setting up my VX230v modem, I am unable to set up a password for the online portal/tether app. I have tried to factory reset and this does not enable me to set up a new password. I have tried password and admin and they do not work. 

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Davec81
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I have the same problem. What is the AGL standard password? I’ve tried everything!!!