Sim phone SOS only ! Thanks Glenn & Barry AGL Mobile Expect for getting my number back !

[Lisahong]

Many Thanks Glen & Barry from AGL Australian Expect Team have got my new AGL replacement sim working again.

I have got my mobile number back after 9 long days suffering & frustrating & disappointed. from Replacement sims which were show *SOS*

If any AGL Customers have the same my issue (SOS only) please call AGL Complaining Hot Line 1800 775 329

Ask for help from GLENN OR BARRY (MOBILE EXPECT)

Many Thanks Glenn !

Many Thanks Barry !

[halen45david]

What a relief that must be! Nine days without your mobile—especially when you rely on it daily—can feel like an eternity. Huge kudos to Glenn and Barry for stepping up and sorting it out. It's great to hear that there are support folks like them who genuinely help customers get back on track. Thanks for sharing the hotline and your experience too—it could really help others in the same situation. Here’s to smoother days ahead with no more “SOS” surprises!

[Sheena_AGL]

Hi @Lisahong 
I am so glad to hear that it is working for you now, after 9 days!
I do appreciate this feedback which you have shared, it's great to hear!
If you need any assistance, please don't hesitate to reach out to us on 131245 or on our live chat platform.
Warm regards, Sheena
AGL Telecommunications