About Lisahong

I did call AGL Mobile billing on 30.05.2025, he said I still have to pay full bill even I did not use my number for 9 days.No worries ! At least I get my number back

I also must pay my mobile phonebill for 9 days which my number is NOT working.... I didn't use it....

9 days suffering 17 AGL Technical Support calls.Technical support Team members repeating all basic trouble shooting & I gave nightmare of answering their repeating questions & following their repeating steps.... take sim out ... put sim back... turn of & turn on .... changed sim to Iphone 11 to Samsung S24.... on so on.... I am really sick of all these steps .... End up the network line problem.... NIGHTMARE.....

Too much to tell.End up NOT the activated replacement Faulty. The connection line is cut off.I have talked to AGL Complaints Team GLENN who has worked out with BARRY Expect Team. And my number works aain 2 hours ago.I am so pleased to get my number back & I have suffered from frustrating, disappointed & loose hope for 9 long days.