Questions and discussion related to AGL Mobile plans and your AGL Mobile account
So I've just changed my AGL plan, to the 160Gb large. As an existing AGL mobile and energy customer, I understand I don't receive the new customer 6 month discount, but should still get the bundle discount, making the plan $40 per month. I have just received the "Welcome" email, and it shows the cost as being $45 per month, only a $5 bundle discount. What's going on? Was I just not supposed to notice the discrepancy? Thanks.
Solved Go to Answer
Hi @CarlSA
Thank you so much for reaching out to us regarding this.
Reviewing our mobile plans, you should be getting a $10 discount for bundling the service with us.
So we can get this resolved for you, and ensure you are getting the discount - please call us on 131245, or on our live chat platform.
Warm regards, Sheena
AGL Telecommunications