charging for power after meter disconnected

RobH6466
Switched-on
1 Reply 313 Views

The power lines and meter were physically removed for demolition on 10-2-26 and I am still getting billed for the daily  connection and somehow power usage and solar feed in. 

This was a smart meter so there is no ambiguity about accuracy right ? 

The Feb bill was enormous and we weren't living there . There is still usage as of a few days ago. 

 

 

1 REPLY 1
ChrisE_AGL
AGL Employee
0 Replies 294 Views

Hi @RobH6466 

If the meter was removed then you shouldn't be receiving a bill for it, unless the bill you have received was for another meter. 

I'll be more than happy to look into this for you, I'll be sending through a Private Message. 

Thanks, Chris