Unable to enter meter read

Ellie_M
Switched-on
1 Reply 442 Views

I have been asked to submit a meter read. However when I go to attempt to my address is greyed out and it says the service is ineligible. No one has had access to my meter to read it and it is not digital

1 REPLY 1
Natalie-AGL
AGL Moderator
0 Replies 407 Views

Hi Ellie_M, Thank for getting in touch with us. 

 

I'll send you a private message so we can assist you with submitting meter reads via the app of My Account. 

 

Kind Regards, 

Natalie