Request a smart meter

KI_AGLContact
Switched-on
3 Replies 30517 Views

Would you please advise whether you can ask for a smart meter to be installed or is there a fixed schedule determined by AGL.

23 REPLIES 23
-Steve-
AGL Moderator
2 Replies 1269 Views

Hi mis23, if it is just a standard exchange there is generally no charge for this and we do not require a form to be completed. I would recommend calling the digital metering team on 1300 669 245 and they can review further. 

mis23
Semiconductor
0 Replies 1267 Views

Hi Steve,

That's interesting because it was that team I was put through to and who gave me the information I posted in my question. Seems like the team needs some further training because quiet a number of people are being told the same thing.

 

I will call again and see what response I get this time.

mis23
Semiconductor
0 Replies 1263 Views

So I just called them back and was told that because I am in Victoria my electrician does need to fill out the EWR form and there is a cost involved. So confusing

jasperl1
Switched-on
0 Replies 765 Views

i am going to put solar panels up on the roof shortly and i need to get a smart meter supplied and fitted is there a cost involved and who do i apply to