Ineligible meter read

Michelle4
Switched-on
2 Replies 205 Views

I can no longer get meter reads via AGL app or online says ineligible service. 

2 REPLIES 2
Naz_AGL
AGL Moderator
0 Replies 185 Views

Hi @Michelle4,

Thanks for reaching and we apologies for any inconvenience you have faced while having issues with the App.

We will need more information to help you resolve the issue, I will send you a private message to confirm some details.

Kind Regards,

Steph

NeilC
Powerhouse
0 Replies 180 Views

@Michelle4 

 

Michelle,

You cannot submit reads if you have a smart meter.

Meter Reads are sent at least every 30 mins.

If you look on the APP or on My Usage page you will see your latest data there

Cheers Neil


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