Incorrect Meter readings

Maria_K
Switched-on
1 Reply 2671 Views

Hi,

 

I was wondering if  there is anyone out there who has a Gas Meter that is so dirty that the digits are really difficult to decipher.  It can be done but with great difficulty & with a torch etc.

My Meter is so grubby inside the glass area, I have looked at trying to clean it myself but I'm unable to.

I've been getting incorrect readings since December & every 2mo I have been taking photos to get the bill altered correctly, it's frustrating.

Is there anyone from AGL that can come out & take a look?

1 REPLY 1
jayden_AGL
AGL Moderator
0 Replies 2663 Views

Hi Maria_K,

 

Welcome to the AGL Community!

 

Unfortunately meter dials do get dirty from time to time, but the good news is that we can get this cleaned for you! So that I can arrange this for you, I'll kindly ask you to send me a quick private message with your AGL account number and address.

 

Kind regards,

 

Jayden