Gas bill has two meters

[Gh0st]

Hi

I just noticed that my gas bill has two meters, one of which has extremely high usage. I went back to my previous bills from the time I moved into this place and that second meter has always been there but with zero usage for many months. Then suddenly the usage has started changing from zero to being used. My most recent gas bill jumped from less than $100 to $480 for a month (I'm on a monthly billing cycle).

How can I have this checked?

Thanks

[Fariha]

Hi Mark, here with an exact same issue. Could you please have a look at mine too and let me know? Thanks.

[-Olgi-]

Hi @Fariha,

Thanks for reaching out. I can certainly check if you have 2 meters. I'll send you a private message to get your account details from you.

Thanks,

-Olgi-

[Jamdo]

I’ve got this issue too, the usage is exceptionally high for 2 people

[Codeblue]

Hi @-Olgi- , I am having the same issue. I reached with my building manager and he said there's only one gas meter for each unit. Would you please help to check?

[_Mark_]

Hi @Jamdo, i'll send you a private message. Thanks- Mark.

[hg1]

Hi, I have the same concern, could I have my account checked as well? Thanks.

[Natalie-AGL]

Hello @hg1, Thank you for getting in touch with us. 

We are happy to help you with your account and check your gas bills. I'll send you a private message so we can get some details from you. 

Kind Regards, 

Natalie

[bks8]

I have the same concern, could you please look into my account too.

[violetwhite]

Hi Olgi, I am having the exact same problem. Could you please help me with this?