Electrical meter upgrade

Amywym
Switched-on
1 Reply 300 Views
We have earlier been advised by AGL through email of an upgrade to electrical meter for our property.  Today we received an email from ServiceStream about an appointment for the upgrade scheduled on 27 September.  Not sure if ServiceStream has been contracted by AGL to carry out the meter upgrade.  Would appreciate a confirmation.
1 REPLY 1
Natalie-AGL
AGL Moderator
0 Replies 285 Views

Hello @Amywym, Thank you for getting in touch with us. 

 

We can confirm that ServiceSteam, also known as Active Stream is your Metering Coordinator that manages the meter upgrade. 

 

You will receive direct communications from Active Stream in regards to your meter upgrade. 

 

If you have any questions about the process, please contact our Digital Metering Team on 1300 669 245 (Mon - Fri 8am - 5:30pm).

 

Kind Regards, 

Natalie