Track Energy Usage on Website

[alitee]

Hi

When I try to track my energy usage via the website, (not the app, the app works fine) I receive a message stating "Solar insights are coming soon".  There is another option to choose "Go to energy & solar usage" but this takes me AGL IQ which only allows me to see my GAS usage.

I have tried clearing the cache, restarting the computer and trying on a different machine - but no luck, and this has been happening for months now. 

Have called the contact centre numerous times but no luck

[jayden_AGL]

Dear alitee,

Thank you for your post!
 

I'm sorry to hear that you've been having issues with our online services and it sounds like you've done all of the right things from your end to try and resolve this. Please send me a private message with your account details and I'll be happy to help out however I can!

Kind regards,

Jayden

[MJ]

This link continues to be more miss than hit.

[MJ]

The link to time of use is always down. As a time of use user I want to be able to check if changing my usage time is actually saving me money.

[MJ]