AGL Bar Charts - Daily Electricity Usage

Rogerf
Switched-on
1 Reply 7089 Views

I had Smart (?) Meters installed in November 2018 and I saw them as being useful for feeding back accurate information to trigger possible power reduction and cost savings.

So far I fail to see any benefit for myself.

The usage and costs shown on a daily basis in the bar charts is always identical to the corresponding day of the previous week.

(As an example, on a Wednesday I always use $3.87 worth of electricity!)

I run my own spread sheet to collate the reads but the information I'm receiving is inaccurate and makes the exercise pointless.

3 REPLIES 3
Samjy
AGL Moderator
1 Reply 7045 Views

Hi @Rogerf

 

Welcome to the Community! Can you please specify where you are seeing the bar charts? Are you using My Account or the App? 

Rogerf
Switched-on
1 Reply 7042 Views

@Samjy wrote:

Hi @Rogerf

 

Welcome to the Community! Can you please specify where you are seeing the bar charts? Are you using My Account or the App? 


My Account. Every Wednesday is $3.87! Just a copy & paste for every day of the previous weeks. R.

 

jaydeny
AGL Moderator
0 Replies 7037 Views

Hi Rogerf,

 

This isn't good to hear at all!

 

Would it be possible for you to post a screenshot of your usage screen?

 

Kind regards,

 

Jayden

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