Questions and discussions about managing your energy usage and saving money
Hi MJ,
Thank you for your post!
I'm sorry to hear that you've having issues with our online services. We're not aware of any widespread issues currently impacting this service, so we'll ask you to clear your cache (instructions here) and then attempt to log in again by using the following link, ensuring that you're not using any outdated/bookmarked links: www.myaccount.agl.com.au.
If you're still unable to access this service, please send me a private message with your account details and a screenshot of the error(s) you're seeing so that we can take a closer look at things for you.
Kind regards,
Jayden