My Usage not updated since Friday

NoNettUsage
Dynamo
1 Reply 9033 Views

My Generation/Consumption has not been updated on the MyUsage page since Friday (7th June). Do others have the same problem, or is it just my account?

 

If there is a problem, when will it be fixed?

 

 

2 REPLIES 2
jayden_AGL
AGL Moderator
1 Reply 9032 Views

Hi NoNettUsage,

 

To confirm, are you referring to our 'Solar Command' or 'My Account' service here?

 

Cheers,

 

Jayden

NoNettUsage
Dynamo
0 Replies 9031 Views

This is the My Account service.

 

I log in, select Usage from the menu and then "Go to Electricity and Solar Usage"