I signed up for the 100mbps NBN plan of AGL.
I received the modem from AGL.
My building already had FTTB NBN.
But until now, I have not received any email or sms about NBN connection from AGL. I tried plug in the modem and connect, it just said "No internet" and the website I browsed will turn to "Cannot find your DNS address" ( obviously since AGL have not provided me wifi yet )
Also, will AGL need to connect and provide NBN wifi physically at the building ? Since we will need to submit a form to the building to provide access permission into the server room.
What should I do now ?
Thank you very much.