All general questions and discussion related to AGL Internet
Getting very frustrated with seemingly random blocking some internet sites. MyUni app is being blocked and this morning the weather bureau bom.gov.au is blocked “No internet connection available”. Other sites work and I can connect on my 5G service no problems but wifi connection selected and it’s blocked. Any suggestions on a fix? I have the eero modem mesh wifi and upgraded and restarted the modem in an attempt to fix it the MyUni app last night and the bom.gov.au is broken this morning.
Solved Go to Answer
I'm having the same issues. Sometimes google isn't working, reddit is never working, some pictures don't load. I've reset the eero several times and it doesn't help.
What's weird is that the internet works perfectly when I run a VPN. With a VPN turned on the pictures load, all websites load, it just goes back to normal. Is that a sign this is a problem on AGLs end?
Hi @Stevo_130E
We appreciate you have reached out to us in regard to the internet not working on certain sites.
If you can please contact us on 131 245, we will definitely be able to look into this for you and resolve this.
Thank you, Sheena
AGL Telecommunications
Hi @Stevo_130E
Glad to hear you were able to contact us and get the details updated for you.
If you find the service still doesn't work, please let us know by calling us on 131 245.
Thank you, Sheena
AGL Telecommunications
All works now - the default DNS provider appears to be having problems with updates from their sources for the addresses for various websites and services. Changing to Google DNS has resolved the problems.
thanks for your response @Sheena_AGL