Speed

Chris55
Switched-on
2 Replies 637 Views

I was with Telstra for years paying for 100 speed and never dropped below 99. I joined AGL ULTRA SPEED which is 1000 but as soon as I got connected using the modem I paid to AGL aero 6 plus my speed now is between 7 and 38. IS THIS SOME SORT OF A JOKE??

2 REPLIES 2
Sheena_AGL
AGL Moderator
0 Replies 632 Views

Hi @Chris55 I am so sorry to hear about the speeds you are getting.
We would love to help get the speeds working properly for you.
If you can please call us on 131 245, or contact us on our live chat platform, we will be able to assist further.
Thank you Sheena
AGL Telecommunications

frank58richard
Switched-on
0 Replies 55 Views

Hello,

 

Sometimes, there might be a simple fix or additional troubleshooting steps they can guide you through. If that doesn't work, you might want to consider escalating the issue or exploring other service providers in your area.

 

Best Regard,

Frank