Performance issues in QLD

[digitalwraith]

Due to the ongoing and, apparently impossible to fix, issue with performance in QLD I need to look at moving my service to a different provider.

Due to the fact that nothing has been working as advertised for weeks am I going to be issued a refund for services not delivered?

[David_AGL]

Hi @digitalwraith . Sorry to hear your internet performance hasn't been up to scratch. Unfortunately as this is a public community and I don't have access to your account, we won't be able to determine this here. I recommend you Contact support directly and raise this question in relation to the issues you've been having.