No one come for survey as appointment and the account already activated ?

[HendrikCimpo]

I have made appointment for internet survey yesterday, but until now no one come. And this afternoon I saw the account for internet has activated. How come ? Because no one come to bring modem and phone etc.
Could anybody here help me to share about this ? Maybe I miss something ?

[David_AGL]

Hi @HendrikCimpo,

Sorry for the delayed response here - I've been out on leave. Just wanted to check in that you got your appointment rescheduled and the internet set up okay?