About HendrikCimpo

@David_AGL Below the message received by email on 5 and 10 January :Thank you for contacting AGL, your enquiry is important to us. The Complaints team will endeavor to respond within 5 business days.Did you know you can submit your meter reads online through MyAccount or with your phone using the AGL App? Click here to learn more about the AGL App. Complaints131 245Complaints@agl.com.au

Hi @David_AGL I have called the team and sent message times but no response received, only reply 5 working days to work. I think, now that is more than 10 working days since my twice emails.How is it ?

On last 30 Dec 2022 I have called 131245 request for closure our account internet and gas. Understand that the Internet and Gas team are different. Soon after I called the team, I received email about account gas reported.But for internet account, I still no receive any email about thatAlready tried to contact the team by chat, but slow reply. How can I get fast reply from them ?

I have made appointment for internet survey yesterday, but until now no one come. And this afternoon I saw the account for internet has activated. How come ? Because no one come to bring modem and phone etc.Could anybody here help me to share about this ? Maybe I miss something ?