Internet outage? Check here first!

David_AGL
AGL Community Manager
25 Replies 102546 Views

If you're having issues with your internet connection, you can check for updates on service status, local incidents and scheduled maintenance at https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/network-status

36 REPLIES 36
Smat
Switched-on
1 Reply 5687 Views

no internet in telopea 2117 nsw since yesterday 4 pm

 

yaohuang1710
Switched-on
0 Replies 5552 Views

Hi There, 

I am in Eastwood, it seems the AGL NAN does not have an internet access 

markkong
Conductor
0 Replies 5428 Views

Morning,

I am in Denistone and has no internet since yesterday 03 March 2024.

 

I have created a new discussion post: https://neighbourhood.agl.com.au/t5/Internet-General/Internet-outage-NSW/td-p/35341 

Thanks.

Bodchand
Semiconductor
1 Reply 5492 Views

Hi I’m in Bondi Junction and I haven’t had any internet since Saturday 2 March 24. Anyone else got problems? Tech support told me to wait then make a claim for the loss. Thanks

markkong
Conductor
1 Reply 5490 Views

I have the similar issue and asked to speak with the escalation team ie level 2 support. This evening I have internet restored but not yet 100%. 

I also received a text that an urgent maintenance work will be carried out between 11pm to 1am today. 

RayrayT
Semiconductor
0 Replies 5485 Views

When your internet is out how do you check??? 

Bodchand
Semiconductor
1 Reply 5482 Views

Thanks for your help but our internet is still down this morning😱

markkong
Conductor
1 Reply 5476 Views
Have you try to reboot the modem and nbn box?

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Bodchand
Semiconductor
0 Replies 5467 Views

Hi I finally managed to get our internet back after 1 week trying. Does anyone know where you send a request for a claim? Many thanks

LoYeung
Switched-on
0 Replies 5406 Views

outage in vic 3109 area!