About RayrayT

Hi Hannah have YOU ever tried to call your support team? Give it a go one day from a normal customer perspective. It will be a very unpleasant surprise to you.

When your internet is out how do you check???

This forum has suggestions going back to 2022 that agl have ignored.Number 1 fix the internet : it’s what the customer is paying fornumber 2 agl improve your communication when the internet failsnumber 3 agl stop lying - when Telstra is working fine in my street and you piggyback off Telstra don’t say it’s a network issue

Yes terrible internet. I only switched to agl a couple of weeks ago and literally every day there is an issue. At weekends no way to get help. And after 40 minutes on phone yesterday I got through to some ridiculously rude overseas woman who said they knew there were problems and I just had to put up with it. No conciliation. No offer of credit. No idea when it would be fixed. Then I see on this forum people have been complaining since 2022!Pull your finger out agl. Zero for service and zero for ...