Internet communication blocked

CodyR
Switched-on
1 Reply 318 Views

I need help with my internet. I have a connection and I have FTTP installed. 

my connection says connected and I can search the web. I can download software and install but the software cannot communicate from the computer (I.e., cannot log into an account within the installed app) it times out and all I get are ISP errors.

 

Using a VPN has been proven to work fine. Why is my internet communication suddenly been limited? 

 

1 REPLY 1
Sheena_AGL
AGL Moderator
0 Replies 287 Views

Hi @CodyR 
I really appreciate you have taken the time to advise us of this.
We would love to be able to assist with this so you can continue to log in to these apps.
Please give us a call on 131 245, or contact us on our live chat platform.
Thank you, Sheena
AGL Telecommunications