Application for internet supply refused by AGL

[johncanterbury]

Despite being an AGL customer for many years and paying by direct debit ,including gas 

account for around $1000 per month, my application for internet service was refused due

a bad payment history. 

[SYED_AGL]

Hi @johncanterbury 

Thanks for reaching out.
I'm really sorry to hear that your internet application was refused — I understand how frustrating that can be.

Just to clarify, a credit check is a standard part of the process when signing up for any telecommunications service. It's used to assess eligibility and ensure the account can be set up securely.

We are here to help!

SYED