Static IP address for remote access

Ell
Switched-on
3 Replies 10211 Views

Hi AGL neighbourhood / other AGL customers

 

Before signing up with AGL a sales rep said Static IP addresses were available for 7.50p/m. I changed to AGL and asked for a static IP, tech support said yes, will be added to bill and take effect within the "next few hours", didn't happen. I asked again 4 days later, "within 24 hours". 3 days after second call, still nothing. I need the static IP address for a remotely accessible photo/media server.

 

My question is, am I being lead on? Do you even support static IP addresses? 

 

P.S please just disable the "live chat" it is not "live" in the slightest

 

10 REPLIES 10
lawleo
Switched-on
0 Replies 606 Views

I can finally got my public IP.  This time Mohammed help me resolve the problem very quickly.  Thank you @Salonpas for your tips.