About Ell

Thanks for the tip, however I have tried the messaging service within the AGL app but after 27 hours I received the old restart your router or call the 13 number for support. I did jump on the phone this morning after my original post and the technician escalated the issue for me (whether that means anything I will soon find out). Anyway, cheers for the response, it was nice getting a response from an AGL rep that isn't copy paste. Thanks David

Hi AGL neighbourhood / other AGL customers Before signing up with AGL a sales rep said Static IP addresses were available for 7.50p/m. I changed to AGL and asked for a static IP, tech support said yes, will be added to bill and take effect within the "next few hours", didn't happen. I asked again 4 days later, "within 24 hours". 3 days after second call, still nothing. I need the static IP address for a remotely accessible photo/media server. My question is, am I being lead on? Do you even s ...