Questions and discussion about AGL's Internet plans and your AGL Internet account
Hi AGL neighbourhood / other AGL customers
Before signing up with AGL a sales rep said Static IP addresses were available for 7.50p/m. I changed to AGL and asked for a static IP, tech support said yes, will be added to bill and take effect within the "next few hours", didn't happen. I asked again 4 days later, "within 24 hours". 3 days after second call, still nothing. I need the static IP address for a remotely accessible photo/media server.
My question is, am I being lead on? Do you even support static IP addresses?
P.S please just disable the "live chat" it is not "live" in the slightest
Solved Go to Answer
Hi @andy1966 @lawleo
The Public IP is also known as dynamic IP, however we have to make changes from our end to be able to enable the public IP (Dynamic IP).
Static IP will be different to a Public IP as the static IP will start with 10.x.x.x for the IP, the public IP will start with 20.x.x.x.x
Thank you, Sheena
AGL Telecommunications