Have contacted AGL numerous times about not being able to read usage on my computer and matter still not resolved. Very disappointing and I feel that AGL is not fulfilling its contractual obligations
Welcome to the AGL Community!
If you can send me a quick private message with your AGL account number and email address, I'll be happy to investigate this for you.
Jaydeny thank you for reply. Now I am not receiving any information about my power usage.
My AGL Account number is: 58843962 and my email is: firstname.lastname@example.org
Hope that you can help me because every time I contact an AGL person they say that they would look into it - but nothing is being done!
Thank you for getting back to me. We're doing conducting maintenance on a large batch of customers accounts who have a smart meter. As a result, unfortunately these delays in smart meter data are expected.
We expect this to be resolved within the next week.