Who Do i complain to in regards to a crazily high bill for the last month? I supply my meter readings, including pictures of the meters - each month as I have the old fashioned clock face meters.
I also read them every second day and record the numbers.
Ever since i moved in it's the same mistakes being made. How can I go from $132 last month to $484 when I was not even at home, away due to family death interstate for 2 weeks. The customer reads people have no idea and seem to not listen to my complaint.
I'm sorry to hear about this frustrating experience.
It sounds like you may be dealing with an estimation of your usage - you can check this at:
To make a complaint, or have this issue investigated further, you can contact us via agl.com.au/contact-us, using any of the available methods.