Xander-AGL's latest conversations

Xander-AGL AGL Moderator
Friday

Re: AGL Metering Data Errors

Hi @Lester, thank you for your question. The "U" flag means "unavailable" and usually refers to a period of time when the meter dropped out of signal, and did not report an interval/intervals to AGL. For more of an investigation, I will need to get some details from the account, so will message you privately. Kind regards,Xander
8 Replies 0 Likes
Xander-AGL AGL Moderator
Friday

Re: Hot water issue after smart meter installation

Hi @lismich thank you for your comment, I'm sorry to hear about your trouble with the hot water, I can imagine how frustrating that would be. I'm going to reach out privately to get some more details. Kind regards,Xander
14 Replies 0 Likes
Xander-AGL AGL Moderator
Friday

Re: Unable to access AGL Rewards through My Account

Hi Ron, thank you for reaching out. I've edited your posts to remove your account numbers, as this is a public post. I'm going to reach out to you via private message to get some more details, if you can reply via private message also, I will look into this for you. Kind regards,Xander
5 Replies 0 Likes
Xander-AGL AGL Moderator
Friday

Re: Email saying that My Husband no longer works for AGL

Hi Anthony, thank you for reaching out - I'm sorry to hear about the mix up. I'm going to reach out privately to ask for some more details. Kind regards, Xander
2 Replies 0 Likes