Refund

Schmidtronald31
Conductor
1 Reply 377 Views

I have repeatedly asked for refunds both energy and nbn to no avail i to had to go to ombudsmen to try and get my money back (still in process) I am going to fight all the way to get my money back the$13.29 owed to me as credit i want and will get back the$50.00 owed on mt nbn account i am fighting to get back also with the ombudsman yes agl you will pay these amounts back you can't steel from me

5 REPLIES 5
Mia_AGL
AGL Employee
1 Reply 347 Views

Hi,

I am sorry that the refund hasn't reached you yet!

Let me look into this for you. Please reply to my direct message with your account details.

Kindly,
Mia

Schmidtronald31
Conductor
1 Reply 341 Views

Just pay the refunds ,stop steeling from me you stolen my debit card details no i didn't give i was trying to pay some money if you took the 35 dollar good it needs to be returned my card details i gave no permission for agl to have that and that is theft get rid of card details theb F.pay my refunds

ChrisE_AGL
AGL Employee
1 Reply 285 Views

Hi @Schmidtronald31 

We are more than happy to assist in getting the funds back, to do this we need to get some account information which I'll be reaching out via Private message so that I can assist further on this.

Thank you, Chris

Schmidtronald31
Conductor
1 Reply 281 Views
Get real and start taking my replys

R T Schmidt
ChrisE_AGL
AGL Employee
0 Replies 268 Views

Hi @Schmidtronald31 

I have responded to the Private Message. I'm wanting to assist but some of the information you mention I'd like some further clarification on so if you can please provide that through the message I sent it would be much appreciated.

Thank you, Chris