Mia_AGL's latest conversations

Mia_AGL AGL Employee
Wednesday

Re: Json API to pull usage data

Hey there, We can provide your usage data and solar feed in via a excel spread sheet. These data is pull direct from the meter itself so it can be confusing to look at. If you need this raw data, please give us a call and we will send it to you via email! Kind regards,Mia.
88 Replies 0 Likes
Mia_AGL AGL Employee
Tuesday

Re: Triple Zero Warning Email

Hey Mike! Thank you for getting back to me, the impacted device are these:Samsung Galaxy A5 (2017) Samsung Galaxy S6 Samsung Galaxy S6 Edge+ Samsung Galaxy S7 and S7 Edge Samsung Galaxy Tab A (2017) Samsung Galaxy Tab S3 9.7 So, I don't think your new phone is impacted. Your energy or telco account is not impacted whatsoever; the notice is for some devices that have been identified they can't make Triple Zero (000) calls in certain circumstances - mainly on rare occasions when both the Optus and ...
3 Replies 0 Likes
Mia_AGL AGL Employee
Tuesday

Re: Agl neighbourhood

Hey there, I am sorry to hear about your experience with us, I would love to provide you the answer that you are after. May we have a quick chat over private message about this matter? Many thanks,Mia.
1 Reply 0 Likes
Mia_AGL AGL Employee
Monday

Re: Triple Zero Warning Email

Good day! FYI From Monday 24 November, Optus are blocking the use of numerous Samsung devices as they are not compliant with the Emergency Calling Regulation. It has been identified that the below devices are unable to make Triple Zero (000) calls in certain circumstances - mainly on rare occasions when both the Optus and Telstra networks are unavailable and the phone needs to switch to Vodafone in order to contact emergency services. Hence please make sure to look at budget-friendly mobil ...
3 Replies 0 Likes