Mia_AGL's latest conversations

Mia_AGL AGL Employee
2 weeks ago

Re: Unusual text message

Good day,To answer your questions,AGL has partnered with Energy Telco Pty Ltd, trading as Aussie Broadband Telco Services, to provide our telecommunications services. You will continue to be an AGL customer. You can keep managing your telecommunications services through the AGL App, and you will continue to contact AGL for any account enquiries or support. The only change is that your telecommunications service is now delivered by Aussie Broadband Telco Services on behalf of AGL. Your relationsh ...
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Mia_AGL AGL Employee
2 weeks ago

Re: Communication

Good day, Robert! I am sorry that you couldn't reach us. I hope our conversation has resolved this enquiry for you. Kindly,Mia.
8 Replies 0 Likes
Mia_AGL AGL Employee
2 weeks ago

Re: I want to download usage data in 30 minute inervals

Hey there!We can provide you with the interval data in an excel spread sheet form. However, this is not recommended, as this format is not customer-friendly.Please call our call center, and our agent will be more than happy to assist.Kindly,Mia.
5 Replies 0 Likes
Mia_AGL AGL Employee
2 weeks ago

Re: App constantly not showing correct daily charges so far

Hey Em!I am so sorry to hear about your experience with the app. Please send us a private message with your account details along with a screenshot so we can raise it with IT team and fix this for you,Kindly,Mia.
3 Replies 0 Likes