Refund on my closed account

Shu0000
Semiconductor
1 Reply 592 Views

I have closed my electricity and gas account. I've received an email asking me to contact them to process the refund. I have no time to make a call during daytime. Nobody responds on my chat message. The "message" link on this page https://www.agl.com.au/help-support/energy/billing-and-payments/payments/request-a-refund-or-credit#... does nothing other than just opening my login page.

 

Can you just automatically process the refund? If not, can someone contact me and show the next step?

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 582 Views

Hi @Shu0000

 

Welcome to AGL Neighbourhood!

 

I've just sent you a private message, letting you know how to proceed with your enquiry.

 

Thanks,

-Olgi-