Bill smoothing

[Granma68]

Apparently my payments are going from $97 to $158 a fortnight. What happens if I cannot afford that much and do not pay that amount each time. I am in credit and whom decides to put it up and why did I not get asked first if I can afford it. This is supposed to start in a fortnight's time. Please respond ASAP

[_Mark_ · Accepted solution]

Hi @Granma68, welcome to neighbourhood! 

I will need to take a look at the account in order to help you with this. I'll send you a private message to get started, okay?

Thanks,
Mark.