All general questions and discussion related to energy
I spent more than an hour yesterday trying to submit my gas meter reading, only to be told two conflicting messages: First, I was finally successful. Secondly, an email today saying "Oops -- you forgot to submit a reading". Rubbish.
First, the Gas Meter App. It works well up to the point of submitting the photo. No matter whether I submit a photo taken via the app's "take a photo" function, or from the gallery of photos, it kept saying that the photo was invalid.
So I went online and sent the reading that way, with an automated message on my screen that this worked.
Then I took AGL's "How did we do?" survey, and I basically said as above. The last box in that survey asks for any further comments, but did not let me fill it in.