Hey guys
I've had solar for a few months now and use the AGL IQ the account for how much power I use vs solar generated. I recently had Aircon installed and would like to know how much it really uses daily / nightly etc without an external energy meter and figured I would just use AGL IQ. Anyhow the **bleep** thing has stopped reporting how much solar I generate. the inverter still says its pumping out 20-30kw/h per day, so the issue isn't there. The smart meter also is still constantly going up - so chances are its an AGL IQ database error.
So being the diligent AGL customer I decided to ring up and see if I could get an answer. Well AGL themselves immediately bounced me to AGL solar, who said its not their issue either - I then got bounced to the AGL Smart Meter section, in case it was an issue with that (to which they say my meter is working fine). I have no real way of contacting whoever is in charge of AGL IQ so here I am.
I was mainly concerned in case something on my end was not working correctly or the aircon sparkies somehow turned the feed off for IQ (I'm unsure how it actually sends data out, but it still seems to see how much power I use)
anyhow looking forward to any ideas.
