updating my address on ebills

exgrim
Switched-on
1 Reply 1218 Views

I notice the billing address on my e-bills is not the latest.

I tried updating the address from the Profile and Account sections but didn't see any option to do so.

How do I update the billing address?

 

I also noticed there was someone who already asked this question and the 'solved' response was "I've just sent you a private message letting you know how to proceed with your enquiry." perhaps this time when the question is answered, you can actually provide the steps so everyone can see the answer and not have to re-ask the question.

1 REPLY 1
-Jenna-
AGL Moderator
0 Replies 1210 Views

Hi exgrim, 

 

You won't be able to update the mailing address yourself via the online account, which is why this option is not presented. You need to get in touch with an agent directly here. I've sent you a private message so that we can get this updated on your account.

 

Thanks,

Jenna