unable to use ebilling

[judithgray]

Not able to use eBilling as I do not have Smartphone capability.

Wish to contiinue with the Meters being read the same as now, by Ausgrid, and accounts sent to my existing e-mail address

Judith Gray

[judithgray]

AGL Team.  Further to my reply of 22 August 2020 regarding eBilling.   

Confirming that I do not own a smartphone.

Would like to advise that I am in my late 70's and am unable to access my meter box due to my mobility problems.     

Judith Gray

[David_AGL]

Hi Judith,

Don't worry, you don't need a smartphone to make use of the new eBill summary - it simply arrives in your email.

There are also no changes happening to how meters are read or estimated.

The only thing that has changed is a refresh of the bill format you receive in your email, to make important info easier to read.