trying to add authorized person

[kathiharles]

Unable to add threw website or chat....

[Natalie-AGL]

Hi Kathiharles, Thank you for reaching out. 

We are sorry to hear you are having trouble adding an authorized contact to your account. 

I'll send you a private message so I can assist you further. 

Kind Regards, 

Natalie 

[NeilC]

@kathiharles 

You cannot add an authorised user through the website.

The ONLY way you can add an authorised user is to actually chat with a AGL person or Speak on the phone with a AGL person.

This is to protect yourself and AGL.